Alysa Jones

Alysa Jones is a seasoned professional with extensive experience in customer success and technical support. Currently serving as a Senior Customer Success Manager at Juniper Square since May 2022, Alysa manages a portfolio of 70 strategic accounts, focusing on customer health and feature adoption to enhance value. Previously, Alysa held roles at Yardi from July 2017 to April 2022, including Technical Account Manager and Team Lead for Self Storage & Manufactured Housing Technical Support, driving customer implementation and support initiatives. Alysa's earlier experience includes positions as a Study Abroad Ambassador at Utah State University and Chapter President of The National Society of Collegiate Scholars. Alysa holds a Bachelor's degree in Management Information Systems from Utah State University and has studied at Nottingham Business School.