Just Appraised
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Imran Khoja
Values
EQ > IQ
**We value great minds and the ability to communicate with empathy.** We've worked hard to foster an environment where discourse and respectful disagreement is welcome. Some of our best ideas have been implemented thanks to a teammate sharing an alternative viewpoint or opinion. In short, working through disagreements is essential to our success. We need you to be comfortable with that, and will always encourage you to share your unique perspective.
Customer Comes First
**We work closely with our clients to understand their needs and how they use our products.** We sell our products to governments at the city and county level. Our customers are not digital natives and are therefore not especially tech savvy. It is critical that we understand their current workflows, and create tools that match patterns they are used to.
Start-to-Finish Ownership
**This company is as much yours as it is ours.** In these early days, start-to-finish means we’re having conversations around how we’re going to architect our product and its capabilities. While an individual component might not be 100% written by a single person, there is ownership in every part.
Fast-Paced Environment
**If it won’t break anything, then we say go for it.** We aim to find the balance between moving quickly while still providing a great experience for our customers. We are trying to get our product live in as many jurisdictions as possible and default to taking action over waiting for an answer.
Actively Practices Inclusion
**Creating a diverse and inclusive team is as important to us as building a good product.** Inclusion and psychological safety are one in the same. We have made tremendous effort to increase the diversity of our team and are admittedly still working on this. We care about creating a diverse and inclusive company. We encourage team members to share constructive feedback so we can continue to make our culture more inclusive.
Committed to Improving our Craft
**We’re all motivated to be better at everything we do and hold ourselves to a higher standard each day.** We approach every interaction as an opportunity to learn -- whether that’s a customer launch, a sales call, or a coding task. Aspiring for excellence will allow us to win in a constantly changing market.
