Annie Hoang is an accomplished AI Conversation Designer II at JustAnswer since February 2023, where expertise in architecting prompt systems for chatbots has resulted in significant improvements in conversation completion rates and AI response quality. Prior experience includes serving as an Associate Data Scientist at IBM, where data analysis of dialog intents and chat logs enhanced project outcomes in an agile environment. Educational background encompasses a Bachelor of Science in Mathematics and Statistics with a minor in Computer Science, as well as a Bachelor of Business Administration in Management Science from Georgia State University. Additional roles, including leadership positions in team projects and event coordination at various organizations, demonstrate a strong capability in project management and cross-functional collaboration.
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