Sarah Knapp

Sarah Knapp is a Senior UX Content Strategist at JustAnswer since October 2021, focused on enhancing customer experiences through collaboration with cross-functional teams. Previously, Sarah worked at Florida International University from September 2015 to December 2021, first as a Junior Content Strategist and later as a Content Strategist, where responsibilities included directing digital content governance, managing numerous website productions, and contributing to the Pantera Design System. Earlier experience includes serving as an Online Producer at Miami Herald Media Company and working as an English Tutor at Pitagoras Math Tutoring. Sarah holds a Bachelor of Science in Digital Media Studies from Florida International University and an Associate of Arts in Journalism from Miami Dade College.