Wendy Weast

Wendy Weast is an experienced customer care professional with a strong background in managing customer satisfaction and team goals. Since October 2011, Wendy has served as Lead, Customer Care at JustAnswer, overseeing customer-facing sites and utilities to achieve service level criteria. Previously, Wendy worked as a Moderator for JustAnswer.com, facilitating communication between subscribers and professionals. Additional experience includes a volunteer role as Librarian for Discovery Church/Killian Baptist Church, managing a 3,000-item library, and community moderation at iVillage to promote supportive message board environments. Wendy's early career includes roles in administrative assistance and bookkeeping, supplemented by relevant certifications and courses in customer success management.