Dimple Patel is an experienced professional in business operations and workforce management, currently serving as a WFM Manager at Jio since February 2024, overseeing a team of 15 employees and focusing on performance enhancement and operational efficiency. Prior experience includes a tenure at Justdial beginning in January 2014 as a Business Operations Manager, where responsibilities involved product launches, business reporting, and market research. Dimple has also held various roles such as Workforce Manager, MIS Manager, and Team Lead - Business Analyst at Justdial, contributing to operational impact assessments and KPI reporting. Previous experience spans positions at People Group and Jet Aviation, complemented by an MBA from SVKM's Narsee Monjee Institute of Management Studies and a BBA from Sikkim Manipal Institute of Technology.
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