Prakash Chavan is an experienced Customer Service Manager with a strong background in the telecom and services industry. They have a proven history in service delivery, customer relationship management, quality assurance, and contact center management. Prakash holds a Master of Business Administration (MBA) focused on Human Resources Management from RSIM Aurangabad and a Bachelor of Science in Computer Science from VNM College. Previously, they worked as a Team Leader at The Minacs Group, an Executive in Service Excellence at Idea Cellular Ltd, and have held various roles at Justdial, progressing to Senior Manager of Customer Service.
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