Cierra Forde is a seasoned healthcare and benefits professional with over 10 years of experience in insurance administration, compliance, and customer operations. They have transitioned from customer service to benefits operations, managing complex insurance benefits while enhancing operational efficiency and member experiences. Currently serving as a Senior Associate in Insurance Benefits at Justworks, Cierra focuses on FSAs, HSAs, and Commuter benefits, while also co-leading their company’s employee resource group to foster community and leadership. Cierra holds a Bachelor's degree in Biology from Mercy College and aims to delve deeper into healthcare administration, specifically in revenue cycle, billing, and claims management.
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