Julia O. is an experienced professional with a strong background in customer support and coordination within various organizations. At Justworks, Julia has held multiple managerial roles, including Manager of Customer Benefits Support and Customer Support, as well as serving as the Customer Success Team Lead since November 2018. Prior experience includes working as an IVF Coordinator at Reproductive Medicine Associates of New York from November 2015 to November 2018 and as an Intake & Billing Coordinator at InterActive Therapy Group from March 2013 to November 2015. Julia also contributed to early intervention services as Help Me Grow Service Coordinator at the Spanish American Committee from June 2010 to September 2012 and gained research experience as a Research Assistant at Case Western Reserve University Child and Family Lab from June 2009 to May 2010. Educationally, Julia holds a Bachelor of Arts in Psychology from Case Western Reserve University, obtained in 2010.
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