Michael K.

Michael K. is an experienced customer engagement and onboarding professional with a strong background in SaaS solutions and client relationship management. Currently serving as a Senior Onboarding Associate at Justworks since June 2020, Michael excels in customizing onboarding experiences and driving customer success. Previously, as a Customer Success Manager for a rapidly scaling technology startup, responsibilities included guiding workforce management and overseeing product adoption. Prior experience includes roles at Avendra LLC, where Michael contributed significantly to customer engagement and training as a Customer Engagement Consultant and Senior iBuyEfficient Implementation Specialist. Additional roles at various organizations, including special events coordination and customer support, further highlight a commitment to optimizing customer experiences. Michael holds a degree in Business from California State University, Fullerton, with further education in Entertainment and Tourism Management.