Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes.

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Zapp

Zapp's headquarters in London, United Kingdom

Joe Falter

Naomi Chu

Tobias Schultka

Helena Meyer-Schönherr

This department oversees the coordination and supervision of shift activities to ensure efficient operations.

Operations Management

The Operations Team at Zapp is responsible for ensuring the seamless execution of on-demand deliveries, optimizing logistics, and managing the efficiency of fulfillment processes. They oversee day-to-day operations, coordinate shifts, and implement strategies to enhance service speed and customer satisfaction, all while maintaining high operational standards across Zapp's network.

Operations Team

This department oversees the development and execution of strategies for product categories to optimize sales and profitability.

Category Management

This department focuses on assisting and enhancing customer interactions, resolving inquiries, and improving overall customer satisfaction.

Customer Support Services

This department focuses on creating, testing, and maintaining software applications and systems.

Software Development

This department oversees the coordination and optimization of the supply chain processes, including procurement and logistics.

Zapp

Org chart

Teams

Operations Management

Operations Team

Category Management

Customer Support Services

Software Development

Supply Chain Management

Offices

Zapp

Org chart

Teams

Operations Management

Operations Team

Category Management

Customer Support Services

Software Development

Supply Chain Management

Offices

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