Roman Trebon

Roman Trebon is a seasoned professional in client success and customer experience, currently serving as the Head of Client Success at Teams Plus since January 2024, where responsibilities include managing Microsoft Teams Voice and Five9 implementations. Previously, Roman Trebon operated as a Customer Experience and Contact Center Consultant at Roman Trebon Consulting for eight months, focusing on enhancing customer experiences and optimizing contact center operations. Roman Trebon's extensive background includes a tenure at TSYS from March 2017 to March 2023, where roles spanned Vice President of Sales Operations and Vice President of Customer Experience, driving client engagement and initiating customer satisfaction transformations. Prior experience encompasses strategic consulting at Candid Partners LLC and applications consulting at Verint, where Roman Trebon specialized in customer engagement strategies and analytics. Roman Trebon holds a Bachelor of Science degree in Elementary Education from Miami University, obtained in May 2000.