Jerold Beene

Jerold Beene is a skilled Help Desk Technician at K-Plus Technology Solutions, where responsibilities include troubleshooting, equipment management, user onboarding, and software installation. Previous experience includes a role as a PC Technician at FOG Software Group, focusing on antivirus support, and as an ACE Transfer Peer Mentor at DePaul University, providing guidance to students. Additionally, Jerold has worked as an Audio Video Technician at Vineyard Church, an Associate at Amazon, and a Technology Support Analyst at DePaul University, gaining extensive experience in technology support and customer service. Educational qualifications include a Bachelor's degree in Information Technology from DePaul University.