James Pates is a fan experience professional with a decade of global experience in leadership and strategic initiatives. Currently, they serve as Consulting Director at Kraft Analytics Group, where they focus on digital product strategy. James has previously worked as a Manager at Deloitte, developing crisis management solutions, and has held various internships, including marketing and intelligence analysis. They hold a Master of Business Administration from Columbia Business School and graduated Summa Cum Laude with a Bachelor of Arts in International Politics and Economics from Middlebury College.
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