Y L

Y L is a Customer Support Agent at Kahoot! since March 2023, responsible for addressing customer inquiries and managing support tickets primarily through email and social media. Concurrently, Y L serves as a Banking Operations Specialist at Euroclear, providing assistance on corporate actions, resolving client issues, and maintaining relationships with depositaries and agents. Previously, Y L founded an Instagram Store, achieving over 2 thousand active subscribers and selling more than 300 items, and worked as a Call Center Agent for European Solidarity, focusing on election data collection. Y L is pursuing a Bachelor's degree in Business Administration and Management at the State University of Trade and Economics, expected to graduate in May 2024.