Pedro H. is an experienced IT professional with a strong background in technical support and client education. They served as a Senior Workplace Technician at Warner Bros. Discovery from 2011 to 2023, where they provided both in-person and remote support, deployed new units, and facilitated transitions between old and new devices. Currently, Pedro works as a Senior IT Support Specialist and Team Lead at Kaimetrix since 2024. Earlier in their career, they were a Geek Squad Agent from 2004 to 2006.
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