Lawrence Fleming is a results-driven Customer Success Director at Kainos, with a strong background in cultivating client relationships and enhancing customer satisfaction within the SaaS sector. They have over 5 years of experience leading Customer Success teams and implementing strategies for revenue growth and customer retention. Previously, Lawrence has held roles at Whistl as a Business Development Manager and at Xerox in various leadership positions, focusing on account management and service delivery. Lawrence earned a degree in Combined Professional Studies from The Open University.
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