Erik Groot

Erik Groot has a Bachelor's Degree in Small Business and Retail Management from Inholland University of Applied Sciences. With extensive experience in various roles such as Director of Customer Care, Senior Manager of Technical Support, and Customer Experience Manager in companies like ViCentra, Turnitin, ProctorExam, and iLost, Erik has honed their skills in managing customer relations and operations. With a background in retail management and coaching certifications, Erik has a solid foundation in providing excellent customer service and driving growth in various industries.