Nirfaan Ahamed is a seasoned professional in customer support, currently serving as Senior Manager Customer Support for Kaleris, overseeing operations in Europe, the Middle East, and Africa since April 2022. With extensive experience in the industry, Nirfaan previously held positions at Navis, including Manager Customer Support and Senior Escalations Engineer from April 2011 to March 2022, and at Zebra Technologies as an Escalation Engineer from April 2008 to March 2011. Earlier career roles include Senior Support Engineer and Project Engineer at Navis and Technical Consultant at John Keells Computer Services. Nirfaan is an alumnus of Wesley College in Colombo and holds an MSc in Advanced Information Systems from Birkbeck, University of London.
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