KANA Software
Stevie Bronte has extensive experience in customer service and relationship management. From 2003 to 2010, Bronte served as the VP Global Customer Care at Lagan Technologies. Following this, in 2010, Bronte joined KANA Software as the VP Customer Liaison. The exact duration of this role is unknown.
Stevie Bronte attended Ulster University from 1997 to 1999, where they obtained an MSC degree in Leadership & Finance. Prior to that, Stevie attended Banbridge Academy, but no additional information is available regarding their degree or field of study.
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KANA Software
KANA Software, Inc. is a wholly owned subsidiary of Verint (NASDAQ: VRNT) and provides on-premises and cloud-based Customer Engagement Optimization (CEO) solutions to many of the Fortune 500, mid-market businesses and government agencies.KANA offers three product lines: KANA Enterprise enables large businesses to unify agent and customerexperiences across channels and integrates legacy business systems with a unique design-orchestrate-listen platform. LAGAN Enterprise is specifically designed around the challenging data management and integration requirements of the Public Sector, such as non-emergency (311) call center and social housing. KANA Express is the company's cloud-based offering providing integrated multi-channel customer service to mid-size businesses and government agencies.All three solutions unify the agent and customer experiences across multiple channels with capabilities including a unified agent desktop, integrated knowledge management, email management, live chat, web self-service, whitemail management, social media management, and extensive reporting and analytics.