John Dicken is a strategic HR leader and FCIPD Fellow specializing in transforming global people operations through technology and data. Currently at Kantar, John leads the design and delivery of AI-powered solutions that enhance HR service delivery across EMEA. Previous roles include Director of HR Service Delivery at Kantar and Assistant Director of HR at The University of Birmingham, where John drove significant organizational changes and improvements in HR services. With a diverse background spanning public and private sectors, John excels at embedding AI in HR ecosystems and improving operational efficiency.
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