Kat Hudson has a diverse work experience in the field of application support and product support. Kat started working at Kantata in 2017, where they held the role of Senior Application Support Analyst until January 2020. After that, they transitioned into the role of a 3rd Line Application Support Analyst at the same company.
Before their time at Kantata, Kat worked at Backstop Solutions Group from 2013 to 2016 as a Senior Support Specialist. In this role, they provided support via phone and email for hedge fund/financial services clients and internal employees. Kat also mentored and trained 1st line support members and handled escalations of technical issues.
Prior to Backstop Solutions Group, Kat worked at PerTrac, an eVestment company, from 2012 to 2013 as a Product Support Specialist. Kat provided support for clients with issues/queries via phone and email and conducted training sessions.
Overall, Kat Hudson boasts a strong background in application and product support, with extensive experience in providing technical assistance, training, and mentoring to clients and colleagues.
Kat Hudson attended Pudsey Grangefield School from 2004 to 2006, where they completed their GCSE's. Kat then enrolled in Pudsey Grangefield Sixth Form from 2006 to 2008, where they pursued A Levels. Finally, they attended Leeds Beckett University from 2008 to 2011, where they obtained a BSc (Hons) degree in Computing.
January, 2020 - present
February, 2017