Ancilla D. is a seasoned professional in quality assurance and engineering, currently serving as the Supervisor of Contact Center Quality Engineering at Kaplan since May 2022. Previously, Ancilla held the position of QA Lead Consultant at Genpact from November 2019 to May 2022, contributing to the Cora PVAI team, a SaaS product aimed at the pharmaceutical and life sciences sectors. Ancilla's career began at Yucca Solutions, where a role as Senior QA Team Lead spanned from February 2012 to November 2019. Educational credentials include a Bachelor of Engineering in Computer Science and Engineering from Visvesvaraya Technological University and a Master of Technology in Data Science and Artificial Intelligence from the Indian Institute of Information Technology Dharwad.
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