Caitlin Randall is an accomplished professional with extensive experience in implementation and customer support across various roles in the education and real estate sectors. Currently serving as the Director of Implementation at Kaplan since December 2022, Caitlin has previously held positions such as Senior Manager of Implementations, Implementation Supervisor, and Implementation Specialist at Kaplan Professional, where contributions included strategy development, troubleshooting, and enhancing client portals. Earlier experience spans roles in customer support, real estate, and design. Caitlin holds a Bachelor of Science in Interior Design from the University of Minnesota and a Real Estate Certificate from Kaplan Professional Education.
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