Flor H. is a seasoned professional with extensive experience in client success and customer engagement within the education sector, currently serving as the Director of Client Success at Kaplan since January 2025. Prior to this role, Flor held the position of Manager of Customer Engagement at Kaplan Higher Education and has an impressive tenure at Kaplan Test Prep, progressing through various titles including Associate Director of Accounts and Academic Medical Advisor. Flor's early career includes significant medical expertise as a Pediatrician at Hospital Nacional San Rafael and Hospital Nacional de Niños Benjamín Bloom. Flor obtained a Doctor of Medicine degree from Universidad de El Salvador and subsequently completed a Pediatrics Residency Program at the same institution.
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