Steven Flack

Steven Flack, FPQP®, serves as the Director of Client Success for Business & Financial Services at Kaplan since November 2020, overseeing a Client Success Team focused on improving the business performance of B2B and university clients in professional licensure and education. Prior positions at Kaplan include Senior Manager and Manager roles, where Steven supported teams dedicated to customer engagement and account management for domestic and international clients. Previous experience encompasses a successful tenure as a Specialty Sales Representative at Amplity Health, where Steven transformed territory performance, and as a Senior Sales Consultant at Novartis, achieving multiple sales awards. Earlier work includes serving as an Insurance Agent at Church Mutual Insurance Company. Steven holds a B.S. in Business Administration from Union University and is currently pursuing a Master of Science in Management, Leadership at Purdue Global, along with the FPQP® certification from the College for Financial Planning.