Abdullah Ismail

Abdullah Ismail is a seasoned IT professional with extensive experience in service architecture and IT service management. Currently serving as a Service Architect at Kapsch Group, Abdullah previously held the position of Group IT Service Operations Manager at PSG Konsult Ltd, where significant contributions included oversight of ITSM processes, vendor relationships, and strategic IT resource management. Prior roles include IT Solutions Architect and Enterprise Administrator at PSG Konsult Management Services and PSG Wealth TygerValley, respectively, focusing on architecture initiatives, infrastructure management, and project oversight. Abdullah's earlier experience encompasses roles as a Field Service Engineer and Network Engineer. Abdullah possesses multiple IT certifications, including a Microsoft Certified IT Professional degree and ongoing studies in IT management and architecture.