Jonathan Holder

Jonathan Holder is a seasoned technology leader specializing in IT service management transformations. Currently serving as the Organisational Change and Programme Governance Practice Lead at Kaptius, they have a wealth of experience leading significant projects across various organizations, including EY and Belron® International, where they spearheaded the global adoption of ServiceNow ITSM. With previous roles such as Infrastructure Provisioning Lead at the Financial Conduct Authority and Microsoft O365 Transformation Project Manager at KPMG UK, Jonathan has consistently demonstrated expertise in driving technology-driven change and managing complex infrastructure initiatives.