Michael Tran

Michael Tran is a skilled professional with diverse experience in customer service and brand promotion. Currently a Brand Ambassador at Karma Casting since November 2022, Michael effectively acts as a liaison between retail sponsorship teams and the marketing department, promoting brand awareness through organized advertising and product sampling. Previously, Michael worked at LCBO as an E-commerce Retail Depot Service Representative, where responsibilities included inventory documentation and sales activity monitoring. Michael's experience also includes working as a Store Associate at Lids, where strong communication and operational skills contributed to a significant reduction in merchandise returns. Additionally, Michael established foundational technical skills as a Help Desk Associate at York University. Michael holds a Diploma of Education in Software Engineering Technician from Centennial College and a Bachelor of Commerce in Accounting from York University.