Amy Clare

Amy Clare is an experienced IT professional with a strong background in support roles, currently serving as an Infrastructure Support Engineer and previously as an IT Support Engineer at Kascade since July 2022. Prior experiences include positions as an IT Support Analyst at Inflection Point MSP Ltd and an IT Support Technician at Office Tech Suite. Amy has developed expertise in ticket and incident management, escalation procedures, service catalogue maintenance, and providing technical assistance to teams throughout various roles in companies such as Complete I.T. Ltd and Dyson. An educational background includes studies at Filton College and The Castle School, contributing to a comprehensive foundation in IT service management.