Colin Smith

Colin Smith is a seasoned professional in technical account and customer success management, currently serving as Manager of Technical Account Management at Kaseya since February 2021. In this role, Colin leads a team of Technical Account Managers dedicated to optimizing customer utilization of Kaseya's IT Complete platform. Previous positions at Kaseya include Manager of Customer Success Engineering and Customer Success Engineer, where Colin focused on training, best practices, and product roadmap communication. Prior to Kaseya, Colin held key roles at Alphaserve Technologies®, YJT Solutions, DGI Supply, SSIChicago, and JPMorgan Chase, accumulating extensive experience in technical support and team management. Colin holds a Certificate in Data Analytics 360 from Cornell University and a Bachelor of Science in Computer and Information Systems from Benedictine University.