Daniel Buckley is a senior leader in customer support with over a decade of experience in IT solutions and customer success. Currently serving as the Director of Escalations at Kaseya, Daniel focuses on delivering strategic and secure support to customers and partners. Previously, as a Senior Manager at Verizon Business, Daniel transformed customer care and satisfaction by fostering collaboration between sales and support teams. Earlier in their career, Daniel honed their skills at Mitel in various roles, leading to impactful improvements in customer relations and operational efficiency. Their hands-on leadership style emphasizes continuous improvement, mentorship, and a proactive approach to addressing client needs.
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