Franco Murriel has extensive experience in IT operations and support, currently serving as a DevOPS/Operations Manager at Kaseya since April 2018, where responsibilities include managing a team of Site Reliability Engineers and DBAs for the VSA9 and VSA10 platforms. Franco has previously held positions as a Site Reliability Engineer and Customer Support Engineer at Kaseya, focusing on backend support, infrastructure diagnostics, and application troubleshooting. Prior to Kaseya, Franco worked as a Helpdesk Technician at Nutech Inc., providing technical support in various client environments. Franco holds a Bachelor of Science in Information Technology - Software from Florida International University and an Associate of Arts in Computer Engineering from Miami Dade College.
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