Luis Ramirez possesses a diverse professional background with experience in customer service, sales, and maintenance roles within various industries. Notable positions include Community Assistant and Maintenance Assistant at American Campus Communities, where responsibilities included marketing events, customer service, and apartment preparation for new residents. Further experience at State Farm® involved roles as a Customer Service Representative and Sales Manager, focusing on insurance plans and financial advising. As a Senior Account Manager at Kaseya, Luis led B2B sales initiatives and managed account teams. Educational qualifications include a degree in Computer Science from the University of Central Florida, an Associate’s Degree in Computer Engineering from Santa Fe College, and a Florida 4-40 Customer Representative License from Central Insurance School.
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