Luis Serrano

Customer Support Engineer–l1

Luis Serrano is a skilled IT professional with extensive experience in technical support and server administration. Currently serving as a Customer Support Engineer at Kaseya since November 2022, Luis provides effective technical support and efficiently resolves customer issues. Previous roles include Wintel Administrator at DXC Technology, where responsibilities involved managing server infrastructure, and IT Consultant at Geminis Computer S.A., focusing on server and cloud administration with Microsoft Azure. Additional experience includes server administration at INFICA and Clínica Felix Boada, along with technical support positions at Transporte Multimodal SDB. Luis holds a TSU degree in Informatica from IUTIRLA, completed between 2003 and 2007.

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