Onix Vera has extensive experience in technical support and financial services. At Redbox Entertainment Inc., from September 2018 to October 2024, Onix Vera served as a Senior Team Lead, overseeing a team of over 10 support technicians and developing departmental processes. Prior experience includes roles as Help Desk Tech Support at DeVry University, Level 1 Tech Support, and Level 2 Tech Support at Redbox, which involved troubleshooting and advanced technical support. Currently, Onix Vera works as a Financial Services Representative at Northwestern Mutual, providing personalized financial advice and building client relationships, while also serving as a Help Desk Engineer II at Kaseya since October 2024. Onix Vera holds a degree from DeVry University-Illinois, completed between 2006 and 2009.
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