Prasaanth L. is an experienced professional in the field of technical support and sales engineering, currently employed at Kaseya since August 2020, where roles have included Sales Engineer, Senior Customer Support Engineer, and Customer Support Engineer. Prior experience includes working at Concentrix from February 2016 to May 2019, serving as an Escalation Engineer focused on in-app support for Microsoft Outlook on both Windows and Mac platforms, and as a Technical Support Engineer providing Tier 2 support for Microsoft Windows and Outlook.com. Educational qualifications include a Bachelor of Computer Applications from Indira Gandhi National Open University (2018-2022), a Master's in Network Administration training course from Jetking Noida Learning Center (2019-2020), and a Higher Secondary degree from JAIN College (2011-2014).
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