Grigory Plotnikov

Grigory Plotnikov currently serves as the Head of Customer Support for Russia, CIS, and the Baltics at Kaspersky since March 2022. Prior to this role, Grigory spent nearly 14 years at Microsoft, where multiple positions included Support Engineering Manager for Modern Work across EMEA, and Windows Lead for Central and Eastern Europe. Responsibilities encompassed leading geo-distributed teams, enhancing customer experience, managing support for key Windows products, and ensuring service delivery aligned with customer needs. Grigory also held the title of Infrastructure Manager at ЗАО ПромСтройГрупп and began a software development career at ЛАНИТ. Grigory earned a Master of Computer Applications (MCA) in Computational Mathematics and Cybernetics from Lomonosov Moscow State University between 2001 and 2006.