Mai le

Mai Le has a diverse work experience spanning multiple companies and roles.

Mai is currently working as a Senior Product Manager at Katalon since July 2022. Before that, they held the position of Senior Technical Product Manager from July 2021 to July 2022 at the same company.

Prior to their current role, Mai Le worked at KMS Technology, Inc. for a substantial period of time. From June 2018 to February 2020, they served as the Vice President of Delivery, managing a business unit of approximately 200 software developers and testers. Mai provided consultancy advice on software development processes and implemented the strategic product roadmap, leading to exceeding revenue growth, people retention, and delivery quality goals for two consecutive years. Mai'sdomain expertise includes e-commerce, restaurant management, automobile, and healthcare. Mai worked with teams ranging from 5 to 120 members and utilized Scrum, Kanban, Nexus, and SAFe methodologies.

Prior to their role as Vice President of Delivery, Mai Le held the position of Delivery Director from April 2016 to June 2018. In this position, they planned and executed multiple complex software development projects in parallel, including a 120-engineer program with 10 Scrum Teams working on 3 different products simultaneously for a SaaS restaurant management platform. Mai closely collaborated with product managers to manage and prioritize product backlogs, ensuring successful project delivery.

Mai Le also had a role as Senior Engineering Manager at KMS Technology, Inc. from January 2013 to April 2015. Mai managed two accounts, ensuring high customer satisfaction scores and delivering software development services in the areas of e-commerce and healthcare. Mai utilized Scrum and Kanban methodologies in their role.

Mai began their journey at KMS Technology, Inc. as an Engineering Manager from September 2010 to January 2013. In this role, they managed an offshore Production Support team of 30 members for an E-Commerce platform provider. Mai'sefforts resulted in a significant improvement in the Net Promoter score of the client after transitioning customer support services.

Prior to joining KMS Technology, Inc., Mai Le gained experience at Catglobe Vietnam Ltd. Mai served as a Production Manager from November 2008 to August 2010. Additionally, they worked as a Team Leader from October 2007 to August 2008, a Senior Developer from January 2007 to October 2007, and a Developer from April 2006 to December 2006.

In summary, Mai Le's work experience reflects their expertise in product management, technical management, and software development across various domains. Mai has successfully led large teams and executed complex projects, demonstrating strong leadership skills and a commitment to delivering high-quality solutions.

Mai Le completed their Master of Data Science degree at The University of British Columbia from 2020 to 2021. Prior to that, from 2001 to 2006, they obtained a Bachelor's degree in Information Technology from the University of Technology in Ho Chi Minh City. Additionally, Mai Le has earned certifications in Professional Scrum Product Owner I and Scaled Professional Scrum from Scrum.org in January 2021.