Lia Thomas is the Head of Intelligent Process Automation at KBC Bank & Verzekering, where they lead a multidisciplinary team to optimize and transform manual workflows using RPA and low-code technologies. Previously, Lia held various roles, including Project Manager at Stryker, where they managed diverse European projects, and Process Manager Integration A.I. at Athora, focusing on process re-engineering and change management. Lia has a strong educational background, holding multiple degrees from Katholieke Universiteit Leuven, including a master's degree in Management and Marketing, earned cum laude. They are also a certified PMP, demonstrating their expertise in project management methodologies.
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