Steven de Fleurquin

Steven de Fleurquin is an experienced professional in the financial services sector, currently serving as a Policy Advisor for Employee Benefits and a Policy Manager in Corporate Banking at KBC Bank & Verzekering since January 2013. With a strong background in product and process management, Steven has led initiatives to develop B2B service propositions, focusing on HR solutions, mobility, and innovation. Previous roles include Head of Product & Process Management for Consumer Finance, where Steven transformed loan offerings and introduced digital cash loan sales, and Product Manager for Credit Cards, responsible for redefined product strategies and the launch of new credit card offerings. Earlier in the career, Steven served as a Certified Lean Practitioner at both KBC Consumer Finance and KBC Asset Management, implementing LEAN principles and coaching leadership. A master's degree in Business/Managerial Economics from the University of Antwerp complements Steven's extensive expertise in process management and business improvement.