Zsofia Kovacs

Zsofia Kovacs serves as the Head of Corporate & Compliance Governance at KBC Bank & Verzekering, overseeing multiple leadership roles focused on operational excellence and transformation, particularly in Data Quality Management, internal consultancy, and reporting governance. Prior experience includes substantial leadership positions at K&H Group, where significant improvements in customer service efficiency and operational performance were achieved, as well as roles in process management at CORA and Supermarchés Match, where Zsofia implemented Lean methodologies and regulatory frameworks. Zsofia holds various degrees, including an MBA and specialized certifications in project management and Lean management, demonstrating a strong foundation in business administration and process improvement.