Emily H. has a diverse background in customer service and management, with a recent role as Helpdesk Manager at KBR, Inc. in February 2024. Prior to this position, Emily held several titles at KBR, Inc., including Assistant Call Centre Manager and Customer Service Associate. Additionally, Emily gained valuable experience at McDonald's from January 2015 to October 2015, where roles included Crew Member, Shift Manager, and Crew Trainer. Currently pursuing a Bachelor of Science in Forensic Psychology at The Open University, expected to be completed in 2025, Emily combines educational pursuits with a strong foundation in team leadership and customer service.
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