Jay Prasad

Jay Prasad is a seasoned IT professional with extensive experience in technical support and systems administration. Currently serving as a Sr. Technical Professional - IT Systems Administration at KBR, Inc., Jay manages and maintains training technology products for the defense sector. Prior to this role, Jay held the position of Senior Service Desk Analyst at Ramsay Health Care, where high-quality customer service and technical support were delivered to IT users. Jay's foundational experience includes roles as a Service Desk Analyst at Raytheon, Crane Group, and an Information Technology Consultant at Telstra, where exceptional customer service and effective problem-solving were consistently demonstrated.