Kanbawza Bank is a private commercial bank in Myanmar.

Banking

KBZ Bank

KBZ Bank's headquarters in Yangon, Myanmar

Zaw Lin Aung

Devanandan Batumalai

Daw Nang Lang Kham

The Management and Operations team at KBZ Bank oversees the strategic and daily activities essential to the bank's functionality. They manage technical operations, internal communications, credit and risk management, consumer banking operations, transaction management, and portfolio management. This team ensures efficient processes, quality service, and risk mitigation, ultimately supporting the bank’s business objectives and customer satisfaction.

Management and Operations

The Technology and Engineering team at KBZ Bank is responsible for developing and maintaining the bank’s digital infrastructure. This includes designing and implementing software solutions, managing data and network security, overseeing IT service desks, and ensuring the reliability of core banking systems and digital banking services. They work to enhance the bank's technological capabilities to support innovative financial services and improve customer experiences.

Technology and Engineering

The Customer Service and Relationship Management team at KBZ Bank focuses on resolving customer disputes, managing chargebacks, and enhancing service quality. They also advance business development initiatives, foster strong relationships with international and corporate clients, especially Chinese-speaking ones, and continuously improve service offerings to ensure exceptional customer satisfaction.

Customer Service and Relationship Management

The Cybersecurity Team at KBZ Bank is responsible for safeguarding the bank's digital assets and infrastructure. This includes monitoring and analyzing security threats, implementing advanced security measures, managing risks, and ensuring compliance with industry regulations. The team also collaborates on blockchain technology to enhance transaction security.

Cybersecurity Team

The Human Resources Team at KBZ Bank oversees talent acquisition, employee relations, and performance management. They ensure alignment with organizational goals and foster a positive workplace culture while implementing HR policies and integrating innovative HRIS solutions.

Human Resources Team

The Leadership Team at KBZ Bank comprises the Chief People Officer, Chief Risk Officer (CRO), and Managing Director. This team is responsible for setting strategic direction, guiding major business decisions, and ensuring the effective management of human resources and risk. They work collaboratively to drive the bank's growth and maintain its commercial banking leadership in Myanmar.

KBZ Bank

Org chart

Teams

Management and Operations

Technology and Engineering

Customer Service and Relationship Management

Cybersecurity Team

Human Resources Team

Leadership Team

Offices

KBZ Bank

Org chart

Teams

Management and Operations

Technology and Engineering

Customer Service and Relationship Management

Cybersecurity Team

Human Resources Team

Leadership Team

Offices

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