KCB Group Plc, formerly KCB Group Limited, is a financial institution. The Bank provides corporate and retail banking and Bancassurance services in various parts of the country. It offers corporate and retail banking services. Its segments include Retail banking, Corporate banking, Mortgages and Treasury. The Retail banking segment incorporates banking services, such as customer current accounts, savings and fixed deposits to individuals. Retail lending are mainly consumer loans and mortgages based lending. The Corporate banking segment incorporates banking services, such as current accounts, fixed deposits, overdrafts, loans and other credit facilities both in local and foreign currencies. The Mortgages segment incorporates the provision of mortgage finance. The Treasury segment operates the Company's funds management activities. Its other operations comprise of trade finance and forex business. It also participates in investments in Treasury Bills and Bonds from the Central Banks.

Banking

KCB Group

This department manages the processing and oversight of contracts and agreements within the organization.

Contract Administration

This department focuses on providing banking services and support to individual customers and small businesses.

Retail Banking

This department is responsible for engaging with customers directly to promote and sell products or services.

Direct Sales

This department focuses on the promotion and sales of life insurance products through banking channels.

Bancassurance Division

This department focuses on enhancing customer interactions and satisfaction through support and consultation.

Customer Experience

This department focuses on building and maintaining customer relationships across various banking sectors.

Relationship Management

This department oversees all aspects of credit operations, including evaluation, administration, and risk management related to credit offerings.

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Other teams

Retail Banking

Direct Sales

Bancassurance Division

Customer Experience

Relationship Management

Credit Management