Shaun Moore is a Customer Solutions Architect with a focus on Unified Communications, currently employed by KCOM as a Customer Experience Business Engineer. Previously, they held various roles at KCOM, including Technical Support Analyst and Business Solutions Support Consultant, and have extensive experience with VoIP and networking technologies. Shaun began their career at Asda, progressing through several positions over nearly two decades, including Fresh Replen and Warehouse Section Leader. They hold an NVQ Level 3 in Retail and Customer Services and a National Diploma in Information Technology.
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