Gilbert C. is a seasoned IT professional with extensive experience in desktop administration and technical support. Currently serving as a Senior Desktop Administrator at KDInfotech since 2014, Gilbert C. excels in providing comprehensive support for over 500 users in both macOS and Windows environments, managing various SaaS applications, and mentoring colleagues. Prior experience as an IT Field Technician at Google from 2006 to 2011 involved leading a team to support thousands of employees, troubleshooting diverse IT issues, and overseeing new hire onboarding processes. Gilbert C. holds a degree from the University of California, Berkeley.
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