Erik D. is an experienced Support Engineer currently working at KeenSystems B.V. since December 2024. Prior to this, Erik held senior support engineer positions at BSU and KPN, providing technical support for users of the Broadsoft platform and creating user manuals and workflows. Erik's career also includes various roles in system and network administration, beginning as a Junior Systeembeheerder at Degenhart Automatisering. Erik has a strong background in managing and supporting IT infrastructure, with substantial experience in remote network monitoring and user assistance. Erik's educational qualifications include certifications as a Kaseya Certified Administrator and a background in audio engineering and electrical engineering.
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