Diam Mahmood possesses a diverse background in business development and customer success management, currently serving in a business development role at Keep since August 2024. With extensive experience at Medicate International since June 2017, contributions include enhancing customer experiences through strategic engagement and conflict resolution among stakeholders. Previous positions at Phi Consulting highlight skills in channel partner sales, where notable achievements include decreasing churn and increasing Net Promoter Score (NPS). Additional roles in sales and customer service have demonstrated a consistent track record of securing significant sales, improving operational efficiency, and implementing strategies for customer retention and growth. An educational foundation in computer science complements professional expertise, providing a well-rounded skill set for driving business success.
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